Under the direction of the Programs Manager, the Family Program Coordinator of Feeding America San Diego (FASD) is primarily responsible for the coordination and execution of the Mobile Pantry, Senior programs, Nutrition Education, CalFresh Outreach and any other programs as assigned. Duties include working closely with the Distribution, Operations, Agency Capacity, and Volunteer departments to order
and prepare donated and sourced food items for Mobile Pantry distributions; surveying and building relationships with the communities served and program partners; overseeing nutrition interns to deliver and conduct nutrition education in the communities; conducting CalFresh (formerly known as food stamps) pre-screening and application assistance, working with the programs team to ensure goals for the programs are met, and building and maintaining relationships with the county and community partners.
- Coordinate Feeding Families programs (Mobile Pantry, Senior Programs, Agency Relations, CalFresh Outreach, etc.) and nutrition education activities to ensure that the goals and objectives of each program are met.
- Recruit additional community based organizations as partner agencies and mobile pantry sites to grow capacity to distribute more food effectively to the community.
- Coordinate the ordering of product for all Mobile Pantry programs and ensure the distribution of nutrient-dense foods.
- In cooperation with Distribution team, coordinate distribution and driver schedules.
- Conduct CalFresh Outreach across the county and at distribution partner sites including prescreening for eligibility and assisting with the application.
- Submit CalFresh applications to the county and case manage cases, advocating on behalf of the client to obtain benefits if indeed eligible.
- Contribute to strategic planning, goal development, and assessment of program effectiveness.
- Act as a primary point of contact for Mobile Pantry and Agency distribution partners.
- Provide support to program partners in the form of information, advice & materials/ supplies as available.
- Maintain strong connections with distribution partners through regular communication
- including phone calls, e-mails, conference calls, and meetings.
- Conduct trainings, when needed, of community partners in CalFresh, nutrition, food safety, distribution logistics, ect.
- Build strong relationships with county officials and other organizations; represent FASD at county and other external meetings.
- Excellent customer service to distribution partners, community partners, and clients.
- Support and infuse all Feeding Excellence Initiatives; CalFresh, Agency Capacity, Nutrition, and Advocacy.
- Monitor all community sites regularly and maintain communication and relationships between community partners.
- Distribute, collect, and analyze data from surveys, reports, and other program evaluators.
- Track and report numbers served for Mobile Pantry and CalFresh pre-screenings and applications submitted, approved, and denied.
- Uphold standards and compliancy for all distribution partners
- Recruit, interview, and train new Program Interns; assist in creation of Intern work plans and management of Interns day to day tasks.
- Assist in intern program development to meet changing departmental needs.
- B.A. degree from an accredited university or college in Social Service, Health related, Business Administration, Management, or comparable course of study preferred and
- One (1) or more years of experience in a position requiring similar skill sets or working in a similar or related capacity for a nonprofit organization.
- Bilingual in Spanish strongly preferred.
- 2-4 years of experience in a nonprofit program coordination setting with competing priorities, deadlines, and constant multi-tasking.
- Experience in food distribution programs, CalFresh/SNAP outreach, volunteer coordination, and/or warehouse operations is highly desirable.
- Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.
KNOWLEDGE, SKILLS AND ABILITIES
- Must have excellent customer service skills.
- General knowledge of nonprofit organizational practices.
- Basic understanding and interest in promoting nutrition education.
- Basic understanding of public assistance programs and poverty
- Experience working with low-income populations and diverse communities
- A professional demeanor with an aptitude for analytical thinking and problem solving.
- Must be accurate and detail oriented, possess strong organizational and time management skills and must possess the ability to juggle multiple priorities in a complex and fast paced environment.
- Must be able to demonstrate responsibility and initiative.
- Strong proficiency in Windows 8, Excel, Microsoft Word, Publisher, Outlook and contact
- management programs.
- Ability to work under pressure with tight deadlines.
- Ability to work independently and collaboratively.
- Excellent verbal, written, interpersonal, organizational, and public speaking skills.
- Proven track record of success.
HOW TO APPLY
Submit a resume and cover letter to firstname.lastname@example.org. Include the name of the position in the subject line.